Rejection Details:
This rejection is caused by having a missing or invalid “Drug Unit Count Code Qualifier” on the charge page for procedure (CPT/HCPCS) codes with an NDC (National Drug Code) Number.
Valid Drug Unit Code Qualifiers:
* F2 -International Unit
* GR -Gram
* ME -Milligram
* ML -Milliliter
* UN -Unit
Resolution:
- Go to Settings > Billing > Procedure
- Search the relevant CPT
- Scroll down and confirm the 11 digit NDC
- Now go to patient’s charge page
- Click on the “+” sign next to the CPT on the line level
- Right next to NDC, verify and select the right drug unit from F2 or GR or ME or ML or UN
