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Expected Date Field on Procedures Listing Page

Expected Date Field on Procedures Listing Page

With this update, we’ve made it easier for you to track changes in Procedure Settings!

With this enhancement in the CureMD application, the Expected Date column is displayed on the Procedures listing page when the user expands a procedure order. This allows the user to view and manage expected dates efficiently, ensuring accurate tracking of procedure timelines. .

Enhanced Audit Log for Procedure Settings

Enhanced Audit Log for Procedure Settings

With this update, we’ve made it easier for you to track changes in Procedure Settings!

Previously, you could only see a simple log with the date, time, and username —without mentioning details on what was changed. That made it hard to keep track of updates and maintain accountability.

Automatic Synchronization of Patient Email Confirmations 

Automatic Synchronization of Patient Email Confirmations

With this enhancement in the CureMD application, enabling the "Sync Patient Action" setting in Confirmation Settings activates automatic synchronization of appointment cancellations and confirmations initiated through patient email links. This eliminates the need for manual processing, ensuring that updates are accurately reflected in the scheduler. 

Accurate Appointment Status Prompts Displayed on Patient Email Links

With this enhancement in the CureMD application, the appointment link accessed by patients through email displays the latest status of the appointment if any updates occur before the patient responds. This helps ensure patients receive the correct prompt and take appropriate next steps based on the appointment's updated state. 

When a patient receives an appointment link by email, and the practice takes any action that alters the validity or status of that appointment before the patient responds, the system expires the link and displays a prompt based on the latest state of the appointment. If the calendar is trimmed or deleted, or if a block is added on the appointment slot, the appointment is treated as canceled and the patient sees the message in bold: “This appointment is already canceled by the practice.” followed by the practice information shown on the previous page. 

If the appointment status is updated by the practice before the patient interacts with the link, the message shown to the patient depends on the new status. If the status is 'Canceled', the prompt reads: “This appointment is already canceled by the practice.” If the status is 'Confirmed', the prompt reads: “This appointment is already confirmed by the practice.” For all other statuses such as checked-in, checked-out, no-show, rescheduled, or wait list, the prompt reads: “This appointment is currently being processed by the practice.” In the case of a confirmed appointment, if the workflow allows, the patient may still proceed to cancel the appointment. 

If a provider note or a co-pay is added before the patient responds to the email, or if the appointment is converted to a tele-visit, the link expires and displays the message: “This appointment is currently being processed by the practice.” 

If the appointment link is accessed after the scheduled date and time of the appointment, the system displays the prompt: “This link has expired.” This message overrides all other status-based prompts. These changes apply across both manually and automatically processed appointment confirmations. 

Addition of New Columns in Text to Pay Log for Enhanced Tracking and Visibility

Addition of New Columns in Text to Pay Log for Enhanced Tracking and Visibility

We are pleased to announce an update to our Text to Pay log system, specifically designed to enhance the tracking and visibility of payments for Front Desk Officers. The updated log will now include several new columns to provide detailed insights into each transaction. A "Paid Amount $" column has been added to display the exact amount received for each Text to Pay message, ensuring clear financial tracking. Additionally, a "Paid Date" column will now show the precise date and time each payment was processed, offering greater detail on transaction timing. We've also introduced a "Receipt Log" column, akin to the existing one on the Online payment log page, which will provide a direct link to the transaction receipt for successfully completed payments. To streamline the interface, we have merged the Mobile and Email columns into a single column named "Sent To Mobile / Email," which will display the contact information used for the Text to Pay message. These enhancements are designed to improve the usability and efficiency of the payment tracking system, providing our users with a more comprehensive overview of transactions while maintaining compatibility with historical data.

Adding Patient Preferred Name/Pronoun Flags in Note and Letter Template Builder

Adding Patient Preferred Name/Pronoun Flags in Note and Letter Template Builder

With this enhancement in the CureMD application, the Template Builder allows the user to insert flags for the patient’s preferred name and pronouns. This enables automatic population of these details in notes, ensuring accurate documentation.

Real-Time Fee Schedule Updates on Charge Page for Location, Plan, and Provider Changes

Real-Time Fee Schedule Updates on Charge Page for Location, Plan, and Provider Changes

We are pleased to announce an update to our billing system that enhances the real-time updating of CPT fee schedule amounts on the Charge Page. Now, whenever a user modifies the Location, Plan, or Provider, the system will automatically recalculate and update the fee schedule amounts for CPT codes based on the new information. This ensures that the correct fee schedule rates are applied automatically, increasing accuracy and reducing the need for manual adjustments. Moreover, suppose a user has manually entered a CPT amount that does not match the fee schedule entry. In that case, the system will retain the manually entered amount unless a matching entry is found, at which point it will update accordingly. This update is part of our commitment to streamline the billing process, making it more efficient and responsive to changes, thereby significantly enhancing user productivity and satisfaction.

Enhanced Handling of Multiple CPT Denials with Different Denial Codes

Enhanced Handling of Multiple CPT Denials with Different Denial Codes

We are pleased to announce enhancements to our claims management system, specifically in how CPT denials are handled within claims processing. With the latest update, when a claim contains multiple CPTs that share the same denial code and one is moved to the "In Process" bucket, all associated CPTs with the same denial reason will now automatically move together, ensuring efficient bulk processing. This update is designed to streamline workflows and reduce manual sorting of CPTs with identical denial reasons. Conversely, for CPTs with differing denial reasons within the same claim, the system now supports independent movement. This means that if a user moves one CPT to "In Process," any other CPTs with different denial reasons will remain in their original bucket, allowing for more precise claim adjustments. Additionally, all movements, whether individual or grouped, are meticulously logged, providing a clear audit trail that captures all user actions, affected CPTs, and the specific denial reasons involved. This targeted approach enhances our claims processing by allowing for both grouped handling when applicable and independent adjustments as needed, ultimately improving the accuracy and efficiency of our claims management system.

Display ‘Note of the Day’ in ‘Schedule of the Day’ and ‘Scheduler’ Report

Display 'Note of the Day' in 'Schedule of the Day' and 'Scheduler' Report

This enhancement ensures that the 'Note of the Day' added in the Scheduler is now displayed at the top of the 'Schedule of the Day' and 'Scheduler' report across all views, providing better visibility for important notes related to the day's schedule.

NDC Activation/Deactivation Logs

NDC Activation/Deactivation Logs

With this enhancement in the CureMD application, users can now track and audit changes made to vaccine NDC activation and deactivation status. The system will maintain logs of these actions, capturing the timestamp, user details, and action performed, ensuring better traceability and accountability.