ICD 10 Diagnosis Code 2 must be valid. 2300.HI*02-2

Rejection Reason:

This rejection indicates the claim was submitted with an invalid diagnosis (ICD-10) code. New edits has been placed for ICD-10 codes on 10/1/2016.

NOTE: CureMD Support cannot provide coding assistance. Please contact your biller/coder with any CPT or ICD code questions.

Rejection Resolution:

1. Check an up-to-date ICD Code Book (or online code resource) to make sure ALL diagnosis codes submitted on the claim are valid for the date of service being billed.

2. Go to Settings>Billing>Plan > Select the insurance plan and verify if the ICD 10 effective date is specified as 10/01/2015. If the date is not specified then simply enter the date and save the plan.

If it cannot be determined why a diagnosis code is invalid then you will need to contact your coder or call the insurance for a resolution as many times it is not specified in the EDI file which code is invalid.