Sorted:

Sort Practice Users by Last Name on Patient Portal
[caption id="attachment_16284" align="aligncenter" width="600"] Sort Users[/caption]

Sort Practice Users by Last Name on Patient Portal

In To field, user can add name of Practice users to whom message is supposed to be sent. These names are sorted on basis of last name.
Updates for Refill Requests
[caption id="attachment_16000" align="aligncenter" width="600"] Accept/Reject button[/caption]

Updates for Refill Requests

An email alert system can be used to notify a patient about the status of their prescription refill request.