Detailed description of service Acknowledgement / Rejected for relational field in error

Rejection Details:

This rejection indicates that the claim contains an NOC code, which is a “Not Otherwise Classified” code that requires a detailed text description. This description is currently missing on the charge page.

Resolution:

Kindly check if relevant description is added for these codes and resubmit the claim. Use the following workflow

• Patient > Billing > Charges
• Click on Appointment Date
• Click on the Note icon next to Ordering Provider to Add the comments for non-specific codes
• Save and resubmit claim