CLAIM FILING INDICATOR IS MISSING/INVALID

Rejection Details:

This rejection indicates that the claim was submitted with an invalid Claim Filing Indicator. Certain payers will not accept claims without the appropriate claim filing indicator tied to the insurance being billed.

Resolution:

Verify or correct the Claim Filing Indicator by using the following workflow:

  • Open up concerned patient’s profile from the patient’s module
  • Click on insurance
  • Click on the relevant plan
  • Correct the claim filing indicator accordingly and save it.