Billing Taxonomy Missing/ Invalid

Rejection Details

This rejection indicates that the Billing Taxonomy code is required and was either missing or not sent out correctly on the electronic claim (Loop 2000A, PRV segment).

Resolution

To add taxonomy number kindly follow the instructions below:

  • Go to Settings > Practice > Provider Groups
  • Search the relevant plan
  • Click on the group name
  • Click on Specialty link
  • Search Specialty by Specialty name or Taxonomy code
  • Check mark the correct Specialty’s blue hyperlink
  • The specialty will now be automatically added in the background
  • Close the Specialty pop up box and save the billing group

Note: Do not click “Save for all plans” if the change is not required for all plans. Always click on “Save” option instead.

If the claims are not sent under group information then the Taxonomy code for the individual provider needs to be added. This can be done by using the following workflow:

  • Settings > Provider > Practice Provider > Select Provider and add specialty.