2400 Sub-Element SV101-07 is missing

Rejection Details

This rejection indicates that the claim contains an NOC code, which is a “Not Otherwise Classified” code that requires a detailed text description in the SV1 01-7 segment of the service line for a professional claim or the SV2 02-7 of a UB claim.

Resolution

Kindly check if relevant description is added for these codes and resubmit the claim.

Use the following workflow:

• Patient > Billing > Charges
• Click on Appointment Date
• Click on the Note icon next to Ordering Provider to Add the comments for non-specific codes
• Save and resubmit claim