2010BB VALUE OF ELEMENT N403 IS INCORRECT

Rejection Details

This rejection indicates that an invalid zip code for the payer is being sent on the claim. Please verify that the 9 digit zip codes submitted on the claim are valid for the payer’s Insurance Plan.

Note: Most payers require the full 9-digit zip code for addresses on electronic claims. This rejection typically indicates that the claim includes a zip code without the 4-digit extension. All addresses will need to be verified using the USPS Zip Code Look Up.

Resolution

Please verify the payer’s address in the patient profile by using the following workflow:

• Patient > Insurance > Click on plan name
• Click on the Pencil Icon on Address section and correct the zip code