How to Change Status of an Appointment?

Scheduler > Scheduler Views

Users can change the appointment status by clicking the appointment and choosing ‘Change Status’ from the popup.

Change Status

Inactive providers and resources are displayed at the end of their respective lists in grey text.

This ensures that users can clearly distinguish inactive providers and resources from active ones.

When the user clicks on the ‘Provider’ dropdown, the system displays the inactive providers at the end of the list in grey text.

Provider dropdown

Similarly, the inactive resources in ‘Resource’ dropdown are displayed at the end of the list in grey text.

Resources dropdown

Once the user selects a resource or a provider from their respective dropdowns, they can search for appointments associated with the selection.

A similar enhancement has been made in the ‘Today’s Patients’ node in the ‘Personal’ Module. Click here to view this change.

User has the ability to save reason for canceling an appointment.

Selecting ‘Cancel’ from the ‘Status’ dropdown displays another dropdown named ‘Cancel Reason’.

Cancel Reason

Here, select a cancel reason from this dropdown or add a custom reason.

Add Cancel Reason

Bulk changes to the status of scheduled, confirmed and wait listed appointments can be done from the ‘Status’ tab on the ‘Scheduler’.

Status

Clicking appointment status opens ‘Update Status / Transport’ pop-up. ‘Cancel Reason’ dropdown is added to the ‘Update Status/Transport’ popup.

Update Status/Transport

Similar changes have been made to the ‘Appointment Status’ in ‘Patient’ module. Click here to see how it is added.