What are Expired Referrals?
All saved referrals expire when the current date exceeds the mentioned effective date range.
Follow the workflow mentioned above to land on the ‘Referrals’ window and select a referral from the listing section.
When a referral expires, the system displays a warning sign next the ‘Effective Dates’ range field in the referral.
Meanwhile, the system displays the ‘Expired’ status against an expired referral in the listing section.