How to View Comments Against Advance Payments?

Patient > Billing > Payment > Select payment > Allocate from Unapplied

Users can view comments that are auto-populated against advance payment in the ‘Allocate Unapplied’ pop-up. 

Navigate to Payment screen following the workflow.

Select a payment to open an Allocate Unapplied pop-up. The column heading is renamed to ‘DOS’ in “Patient Advance Balance” screen
An Icon (  ) present at the end of an entry is added. This indicates that comment is present for the respective payment.

Allocate from Unapplied popup

When user hover upon the icon (  ) to get “View Comments” message in a tooltip.

Click on this icon, to expand the payment and display the comments entered by the user at the time of registering the advance payment.

View Comments Tooltip

Click “Family Unapplied” button on Patient Advance Balance screen.

Comments

Here, ‘Family Unapplied’ action button is replaced by ‘Back’ action button.  Also, user can click on icon to view the comments here as well.

‘Family Unapplied’ view