How to Dismiss an Alert?

Patient > Clinical > Clinical Alerts

Follow the workflow above to land on the ‘Clinical Alerts’ screen. Click the required clinical alert to open the ‘Alert’ page.

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Clinical Alerts

To dismiss the alert, click ‘Dismiss Alert’ button.

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Dismiss Alert

Clicking ‘Dismiss Alert’ opens ‘Dismiss Clinical Reminder’ pop-up. Here, user can select a reason from drop-down or add a reason by clicking the ‘+’ icon, and click ’Save’.

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Dismiss Clinical Reminder Pop-up

Dismissed Clinical Alerts can be viewed in ‘Logs’ tab with Action Status as ‘Dismissed’.

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Log

Dismissing an alert also removes the alert from clinical alerts list in Patient Module. The dismissed alert re-triggers after time period, as set in the alert frequency.

For example, if the alert frequency is set to be 6 months then, after a user hits the dismiss button, the alert re-triggers (reappears in clinical alerts list) after 6 months. This continues until the alert completes its validity period.

To know more about how to set frequency, click here.