How to Update Rejected Claims?
Claims > Claims Management > Processed
Claims that did not pass the preliminary clearinghouse edit checks are placed in the ‘Rejected’ folder. This means that the claims were missing important information so they could not be admitted to the payer system for processing. Payers do not have a record of these claims because they never made it that far.
Follow the workflow above to navigate to the ‘Processed’ tab. Expand it to select ‘Rejected’ tab in order to view the list of Rejected claims.
