How to Access the PCM Dashboard?

On the application banner, click on the ‘Care Programs’ icon to land on the dashboard of the Care Program that is enabled for your practice.

If CCM and PCM both are enabled for a practice then, the CCM dashboard opens by default.

The Dashboard displays a list of all the enrolled patients along with the time left in completing their PCM services. It also displays the categories and the number of patients that exist in these categories.

“Insured” shows the total count of patients registered with the insurance.

“Eligible” shows the total count of patients who are eligible for PCM services i.e. patients that have a single chronic condition.

“Enrolled” shows the count for patients who have acquired PCM services.

“Completed” displays the patient count whose PCM services for current calendar month are complete i.e. equal to or more than 30 minutes of non-face to face visits.

“Incomplete” category is for patients whose PCM services for current calendar month are incomplete i.e. less than 30 minutes of non-face to face visits.

“Days Left” is the number of days remaining for this calendar month to complete PCM services of enrolled patients.

Month’s revenue is displayed in numbers and graphically under the Revenue heading.

Under ‘Chronic Diseases’ heading, list of diseases with number of enrolled patients is shown.

Click the PCM tab to open the PCM Module.

Clicking number hyperlink navigates to the list of patients with that disease in the patient column.

Revenue heading displays yearly revenue in graphical format. User can hover over any month to see that specific month’s revenue total.

Click ‘Menu’ icon to print this chart or download image in ‘PNG’, ‘JPEG’, ‘SVG Vector’ formats.

This can also be downloaded in form of a PDF document.

The ‘Billed Amount’ KPI displays the total amount in dollars that PCM patients have been billed for in the previous month.

The ‘Current Revenue’ displays the total payments that the practice has received for these bills in the previous month.

By default, the monthly and yearly revenue information is displayed on the PCM dashboard for all the users. Click here to view how to enable user permissions for the PCM dashboard.

To restrict a user from viewing monthly revenue, disable monthly revenue permission from ‘Role’ and ‘Practice User’ components of the ‘Settings’ module and click ‘Save’. This leads to the monthly revenue information not being displayed on the PCM dashboard. Only the yearly revenue information is displayed.

Similarly, to restrict a user from viewing yearly revenue, disable yearly revenue permission from ‘Role’ and ‘Practice User’ components of the ‘Settings’ module and click ‘Save’. This leads to the yearly revenue information not being displayed on the PCM dashboard. Only the monthly revenue information is displayed.

When both monthly and yearly revenue are disabled from the settings, then both are not displayed on the PCM dashboard.

Users can provide feedback about their experience on MIPS, CCM and PCM pages.

This helps CureMD identify problem areas and make user-oriented decisions.

To provide feedback, click on the ‘Feedback’ button.

Once the ‘Feedback’ button is clicked, a feedback overlay is displayed. Users can rate their experience by clicking on the desired star.

After a star is clicked, further feedback options appear. Click ‘Submit’ to submit the feedback.