How to Accept Form Requests?

When a Patient Portal user submits a Form, a request is sent to the provider for approval or rejection. On successfully submitting a request, this text message is shown.

In order to process this request, follow the given workflow.

When user clicks on ‘Forms’, a list of all pending requests appear. The user can click on the arrowhead and expand the patient data to view the ‘Form’ that has been submitted by the ‘Patient portal’ user.

The user can enable the checkbox next to the desired patient’s name and either ‘Accept’ or ‘Reject’ this pending form request.

When the user clicks on ‘Accept’, this pop up appears. Click n ‘Yes’ and the form request moves from ‘Pending’ state to the ‘Accepted’ state.

Same happens when the user clicks on ‘Reject’. A pop up appears, click on ‘Yes’ and the form request then moves from ‘Pending’ state to the ‘Rejected’ state.