Enhanced Guest Participant Invitations for Telemedicine Appointments

Invite a Guest Participant by Email

Invite a Guest Participant by Mobile Number

Invite a Guest Participant Using Both Methods

What’s New

• The Invite a Guest workflow now supports the following guest information:
  – Name
  – Email Address
  – Mobile Number
• The Email Invite and Text Message Invite selection options have been removed.
• Invitations can now be sent using:
  – Email only
  – Mobile number only
  – Both email and mobile number
• The system requires at least one valid contact method before a guest participant can be added.
• If both contact fields are left blank, the system displays:
  “Please enter a Guest Participant’s Email or Text Number.”
• The existing guest participant workflow remains unchanged aside from the updated invitation method.

How It Works

• Open or create a Telemedicine Appointment.
• Select the option to invite a guest participant.
• Enter the guest participant’s name and provide an email address, mobile number, or both.

• The system validates that at least one contact method has been provided.
• If both contact fields are blank, the guest cannot be added and the validation message is displayed.
• Once a valid email address or mobile number is provided, the guest participant can be added and the invitation can be delivered through the available communication channel or channels.

Benefits

• Simplifies the process of inviting external participants to telemedicine appointments.
• Supports multiple communication methods without requiring users to select a preferred invitation type.
• Increases flexibility based on the guest participant’s available contact information.
• Reduces user effort by consolidating the invitation workflow.
• Maintains validation to ensure sufficient contact information is provided before an invitation is sent.