Configurable Capacity Display for Scheduler Time Slots

What’s New

• Added a new Capacity Box View setting under Settings > Practice > Scheduler.
• Once enabled, users can select their preferred capacity display under Personal > My Preferences > General > Scheduler Views Capacity Display.
• Two display options are available:
  
  • Capacity Counter – Displays the existing remaining-capacity number and remains the default option.
  • Capacity Boxes – Divides the time slot into individual boxes based on the number of bookings allowed.
• Capacity display preferences are saved separately for each user.
• Different users within the same practice can use different capacity displays.
• Capacity Boxes are supported across:
  
  • Daily Scheduler
  • Weekly Scheduler
  • Multiple View Scheduler
  • Extended Multiple View Scheduler
• Each box represents one allowed booking within the time slot.

• Available, unavailable, occupied, and blocked capacity remains visually distinguishable.
• Force-booked appointments remain visible when a time slot is overbooked.
• Existing booking, rescheduling, drag-and-drop, tooltip, and scheduling validation behavior remains unchanged.
• Practices that do not enable Capacity Box View continue to use the existing Scheduler experience.

How It Works

• Navigate to Settings > Practice > Scheduler.
• Enable Capacity Box View for the practice.

• Navigate to Personal > My Preferences > General.
• Locate Scheduler Views Capacity Display.
• Select either Capacity Counter or Capacity Boxes.

• Open an applicable Scheduler view.
• Time-slot capacity is displayed according to the user’s selected preference.
• Continue booking, rescheduling, or managing appointments using the existing Scheduler workflows.

Benefits

• Provides an at-a-glance visual representation of appointment capacity.
• Makes it easier to distinguish occupied and available booking capacity within individual time slots.
• Gives users a choice between visual Capacity Boxes and the existing numerical Capacity Counter.
• Allows different users within the same practice to select the capacity display that best supports their workflow.
• Supports consistent capacity visualization across Daily, Weekly, Multiple, and Extended Multiple Scheduler views.
• Introduces the new display without changing existing appointment scheduling behavior.