Auto-Complete Associated Tasks on Referral Completion

Configure Automatic Task Completion

Practice Settings > EHR > Referrals > Auto-complete tasks when referral is completed

Complete Referral

Referrals > Select Referral > Complete

Automatic Task Completion

Referral Completed > Associated Open Task > Automatically Completed

What’s Newnew_symbol-1

  • Added a new practice-level setting:
    • Auto-complete tasks when referral is completed
  • The setting is available under Practice Settings > EHR > Referrals.
  • The setting is enabled by default.
  • When enabled, completing a referral automatically completes its associated open task.
  • If the task is assigned to multiple users, it is completed for all users associated with the task.
  • When the setting is disabled, completing the referral does not change the associated task’s status.
  • If the referral has no associated task, no task-related action is performed.
  • If the associated task is already Completed, the system takes no additional action and does not create a duplicate completion event..

How It Works

  • Navigate to Practice Settings > EHR > Referrals.
  • Locate the Auto-complete tasks when referral is completed setting.5a
  • Leave the setting enabled to automatically synchronize task completion with referral completion, or disable it if tasks should continue to be managed separately.
  • When a referral with an associated open task is marked Completed, the system automatically marks the task Completed.
  • If the task is assigned to multiple users, completion is applied for all users associated with the task.

Benefits

  • Eliminates the need to manually complete a task after its associated referral has been completed.
  • Keeps referral and task statuses synchronized.
  • Reduces unnecessary open tasks associated with already completed referrals.
  • Provides practices with control over whether referral completion should affect associated tasks.
  • Provides consistent behavior for tasks assigned to multiple users.
  • Prevents duplicate completion activity when a task has already been completed.