Link Unmatched Rx Hub Requests to the Correct Patient Using GPS Search

Added the standard GPS patient search to the match section of unmatched Rx Hub requests
The search is available for unmatched:
- Refill requests
- Change requests
- PAN requests
- NewRx activity
When potential patient matches are available, GPS search initially appears collapsed as a Search icon.
When no potential matches are found, GPS search opens expanded and pre-filled so the provider can immediately begin searching.
Expanding the search automatically populates the patient’s inbound:
- First name
- Last name
- Date of birth
Pre-filling the search does not automatically execute it; the provider initiates the search when ready.
Search results use the existing GPS patient search behavior, including its supported search parameters, ordering, patient banner, and empty state.
Selecting a patient from the GPS results immediately links the Rx Hub request to that patient’s chart without an additional confirmation step.
Dismissing the search collapses it without linking a patient and restores the existing potential-match list unchanged.
The same GPS search capability is available through the existing Remap Patient workflow.
+ New Patient remains available when the correct patient cannot be located.

Open an unmatched request in Rx Hub.
Review any patients identified through the existing potential-match workflow.
If the correct patient is not listed, select the GPS Search icon.
The search expands and is pre-filled with the first name, last name, and DOB received with the inbound request.
Initiate the search to retrieve matching patients using the existing GPS patient search functionality.
Review the returned patient records.
Select the correct patient to immediately link the request to that chart.
Continue processing the prescription request using the existing Rx Hub workflow.

When No Potential Match Exists

If the existing matching process does not identify any potential patient records:

GPS search is automatically expanded.
The search is pre-filled with the inbound patient’s first name, last name, and DOB.
The provider can immediately initiate a broader patient search.
+ New Patient remains available if the correct existing record still cannot be found.

GPS Search and Potential Matches

The two matching mechanisms remain independent.

Running a GPS search does not recalculate the potential-match list.
GPS results are not filtered based on potential matches.
GPS results are not re-ranked against the potential-match list.
Duplicate results are not removed simply because the same patient appears within the potential-match list.
Closing GPS search returns the provider to the unchanged potential-match list.

Helps prevent duplicate patient charts by allowing providers to locate and link an existing patient even when inbound demographics do not produce a definitive match.
Allows unmatched requests to be resolved without leaving Rx Hub to search for the patient’s chart.
Pre-fills GPS search with inbound patient information to reduce repetitive data entry.
Uses the familiar existing GPS patient search functionality and result presentation.
Preserves existing potential-match, Select Patient, Remap Patient, and + New Patient workflows.
Provides the same patient-search capability across applicable unmatched Rx Hub request types.