Audit Trail for Letter Template Management

Manage Letter Templates

View Letter Template Audit History

What’s New

• Audit trail entries are now recorded for the following actions:
  – Create Letter Template
  – Modify Letter Template
  – Set Template as Default
  – Remove Default Template
  – Enable Auto-Add During Check-In
  – Disable Auto-Add During Check-In
  – Change Renewal Interval
  – Delete Letter Template
• Audit entries include the action performed, the user who performed it, and the timestamp.
• Audit records are displayed in chronological order.
• Audit entries are immutable and cannot be modified or deleted.
• Date and time follow the application’s localization settings.
• Saving a template without making any changes does not generate a “Modified” audit entry.

How It Works 

1. Navigate to Settings > Letter Templates.
2. Create, modify, or manage a letter template.
3. When a supported action is performed, the system automatically creates an audit trail entry.
4. Each audit entry records the action, user, and timestamp.
5. Audit history is displayed chronologically and remains unchanged for compliance purposes.

Benefits

• Improves administrative transparency by recording all significant template management activities.
• Strengthens compliance through immutable audit records.
• Increases accountability by identifying who performed each action and when it occurred.
• Simplifies troubleshooting and historical review of template configuration changes.