Result Release Configuration in Practice Settings

Configure Result Release Settings

Release Results Immediately Upon Receipt

Release Results on Acknowledgment

What’s New

• A new Result Release Results setting is available under Settings > My Practice Settings > EHR.

• Two release options are available:

  • Immediately Upon Receipt

  • On Acknowledgment

• Immediately Upon Receipt shares results as soon as they are received or entered, unless Do Not Share is enabled at the test level.

• On Acknowledgment shares results only after a provider acknowledges the result.

• Changing the release mode triggers a confirmation prompt describing the impact on existing results.

• A banner message is displayed when results are configured for acknowledgment-based release.

• The banner appears in:

  • Result Addition screens

  • Result Editing screens

  • Lab Result Beta view

  • Lab Result Classic view

• The banner is automatically removed once the result is acknowledged.

How It Works 

1. Navigate to Settings > My Practice Settings > EHR.
2. Locate the Result Release Results setting.
3. Select one of the available release modes:
   – Immediately Upon Receipt
   – On Acknowledgment
4. Review and confirm the system prompt explaining the impact on existing results.
5. Save the configuration.
6. The system applies the selected release behavior to patient-facing results.
7. For acknowledgment-based release, a banner appears on result screens indicating the result will be shared after acknowledgment.
8. Once the result is acknowledged, the banner is removed and the result becomes available to the patient.

Benefits

• Provides practices with greater control over result-sharing workflows with patients.

• Supports different operational and clinical review processes.

• Increases transparency through confirmation prompts and status banners.

• Ensures patients receive results according to the practice’s configured release policy.

• Maintains support for test-level Do Not Share settings.