Consolidated Appointment Reminder Setting with Audit Logging

What’s New

• New setting: Enable Consolidated Reminders under Scheduler configuration
• Patients with multiple same-day appointments receive a single combined reminder
• Supports delivery via email, SMS, or both, based on configured notification settings
• Consolidated reminders apply across providers and locations
• When disabled, standard individual reminders are sent per appointment
• Information icon with tooltip added for user guidance
• Audit logging introduced for all changes to this setting
• Audit logs capture:
• Setting name
• Previous value
• Updated value
• Modified by user
• Date and timestamp
• Action status
• Each update creates a new audit record for tracking

How It Works 

1. Navigate to Settings > Scheduler > Notification Reminders.
2. Locate the Enable Consolidated Reminders checkbox.
3. Enable the setting to send a single consolidated reminder for same-day appointments.
4. Disable the setting to continue sending individual reminders.
5. Save the changes.

System behavior:

• When enabled:
  
  • Patients receive one consolidated reminder via configured channels (email/SMS)
• When disabled:
  • Patients receive separate reminders for each appointment

Audit behavior:

• Every enable/disable action is logged automatically
• Each change generates a new audit record
• Logs are stored for visibility and tracking of configuration changes

Benefits