Restrict Appointment Duration Editing for Authorized Users

Scheduler > Settings > Practice > My Practice Settings > Scheduler

Scheduler > Settings > Practice User > User > Permissions > Scheduler

Scheduler > Settings > Role > Permissions > Scheduler

What’s Newnew_symbol-1

  • When the “Allow Appointment Duration Editing” permission is disabled for a user or role, the duration dropdown in scheduling workflows (booking, rescheduling, or editing) is disabled, and the dropdown pre-populates with the predefined duration from visit reason settings. The user cannot modify this value, ensuring standardization of appointment durations.
  • If the permission is enabled, the user can freely select a duration at the time of booking, rescheduling, or editing.

Practice Level Settings

  • At the practice level, if the setting “Edit duration for appointment reason” is disabled, all related user-level checkboxes become inactive. A tooltip appears stating:

“Editing appointment duration is disabled at the practice level.”

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  • When the practice-level setting is re-enabled, the user-level checkbox restores its previous state, reapplying the correct permission automatically.
  • User Level Permission Added with the name “Allow Appointment Duration Editing”

2-2Role Permissions

Role Permission Added “Allow Appointment Duration Editing”

 

  • 3-1When the practice level setting to edit appointment duration is disabled, practice user permission is force disabled and a tooltip will display “Editing appointment duration is disabled at the practice level.”

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Benefits

  • Consistency — fixed durations; no ad-hoc edits
  • Accuracy — better time-based clinical/billing
  • Control — role-based edit permissions