Patient Portal “Make a Payment” is Now Hidden When No Payment Partner is Set

What’s New

To prevent confusion and reduce the risk of failed transactions, the “Make a Payment” section in the Patient Portal will now only appear if your clinic has a valid online payment partner configured for your location.

Functionality Overview

When a patient signs in to the Patient Portal:

• The system checks whether the patient’s clinic location (based on demographics in CureMD) has an online payment partner with valid credentials.

• If configured: The “Make a Payment” option will display, and the patient can pay their balance online.

• If not configured: The section is hidden, and patients are advised to contact the clinic for payment options.

What Changed

The “Make a Payment” section now only appears when a valid payment partner is set up for the patient’s clinic location in 10G.

Why This Matters

This update ensures patients only see online payment options when they are available, helping to avoid confusion and failed payment attempts.

Note for Clinics

To enable online payments for your patients, configure a payment partner with valid credentials for each location in CureMD.