eSuperbill: Warning for Missing Dx Pointers

Settings > My Practice Settings > Billing

What’s Newnew_symbol-1

We’ve added a smart reminder to help ensure all your billed procedures are properly linked to diagnoses—reducing denials and saving time on rework.

Prerequisite (one-time setting):
Go to Settings → My Practice Settings → Billing and check “Notify users for Missing ICD Pointers.”

While creating an eSuperbill:

  1. Add more than one ICD to the visit.
  2. If at least one CPT has no Dx pointer and you click Save or Save & Sign, a warning appears:“ICD pointers have not been assigned to some Procedures. The system will set Dx Pointer ‘1’ for such Procedures.”
    [Continue] [Cancel]
  3. Click Continue to proceed (the system assigns Dx Pointer “1” to only those CPTs missing a pointer).
    Click Cancel to go back and manually assign pointers.

Functionality Overview

  • When it shows:
    • The notification setting is ON, and
    • You’ve added more than one ICD, and
    • At least one CPT lacks a Dx pointer.
  • What it does:
    • Does not change any CPTs that already have pointers.
    • Assigns “1” only to CPTs missing a pointer when you choose Continue.
  • When it won’t show:
    • Notification setting is OFF, or
    • Only one ICD is on the superbill, or
    • All CPTs already have pointers.
  • Why this helps:
    • Ensures every billed procedure references a diagnosis, reducing avoidable denials and rework.

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