What are ERA Postings?

Other options available under Remittance Advice menu are:

‘Problem List’ option displays all ERAs which cannot be automatically processed by the system. This may be due to a data mismatch or simply because the amounts in the ERA are unbalanced.

Hovering the mouse over each ERA record displays the reason for the record being moved to the Problem List.

‘Provider Adjustment’ displays all the provider adjustments that are received. These can be over payments, under payments, incentives payments or deductions due to penalties but all of them apply to the provider as opposed to a specific appointment.

‘ERA Files’ option is only enabled for administrative users and displays all ERA files which have been received by the practice.

The ERAs are structured as follows:

The light blue row indicates the beginning of a check. In this row user can see the name of the payer and the check number. Hovering the mouse over this row shows the ‘Payer ID’, ‘Check amount’ and ‘Check date’.

All the rows below are the individual appointments that are being paid under this check. Each appointment row is made up of the Claim Identifier, Patient Name, Paid Amount, Current Responsible Plan, Next Responsible Plan and the Date of Service.

Clicking on the ‘Claim Identifier’ takes to a full page view of the selected appointment.

Clicking on the paid amount will bring the financial history screen for that appointment in the application – here user can review the current status of the appointment prior to posting of ERA.

In order to view the procedure level details for each appointment simply click on the + button on the left of the ‘Claim Identifier’. In this expanded view, all individual procedures and the amount that were billed can be found, adjusted and paid for each. Clicking on the amount in the GRP/RC-AMT column enables the user to view specific adjustment details.