How to Apply Automatic and Manual Crossover Filter in Crossover Bucket?
Claims > Claims Management > Processed
When claims are automatically crossed over through ERA they are sent to ‘Next Responsible’ by the Payer. If the claims are manually marked as ‘Crossover’, user sends the claim to ‘Next Responsible’.
User can manage the crossed over claims by filtering the claims as Manually or Automatically to make the search efficient.
Follow the workflow mentioned above to access the ‘Processed’ tab. Expand it to access ‘Crossover’ tab.
Here, the user can select ‘Secondary’ or ‘Tertiary’ crossover by clicking on the respective tab.
From the ‘Search In’ dropdown select ‘Crossover’ by clicking on it and from the ‘By’ dropdown click on the ‘Crossover Type’ option.
