How to Print Paper Claims?

Claims > Claims Management > Processed > Crossover > Secondary and Tertiary

1. Before printing, make sure to follow the instructions for configuring Crossovers and Medigap COBA IDs, in this guide, or many needless forms will print.

2. When the primary insurance payment is posted, user can print the secondary by clicking here.

3.Attach the primary EOB to the claim before mailing:

  • If the primary was paid by ERA (Electronic Remittance Advice), you can easily print a copy of it. In order to learn how to do this click here.