Enhanced Sound Notification Controls for High-Priority Patient Notes

Configure High-Priority Patient Note

Patient Chart > Patient Notes > High Priority > Sound

Access Patient Notes from Scheduler

Scheduler > Patient Notes

Access Patient Notes from Today’s Patients

Today’s Patients > Patient Notes

Patient Banner Notifications

Patient Chart > Patient Banner > High-Priority Patient Notes

The Sound option is now available only for Patient Notes marked as High Priority. • Sound notification options are no longer displayed for:
- Appointment Notes

- Follow-up Notes
  - The Use default sound option is now unchecked by default for all notes, including previously created notes.
  - The Attach sound file option has been removed from other note types.
  - When multiple high-priority Patient Notes have sound notifications enabled, the notification sound plays only once per notification event.
  - Sound notifications remain available for applicable high-priority Patient Notes accessed through the Patient Banner.

Open the applicable patient’s chart or access Patient Notes through Scheduler or Today’s Patients.
Create or open a Patient Note.
Mark the Patient Note as High Priority.
The Sound option becomes available for the high-priority Patient Note.

4-1

When the applicable notification event occurs, the system plays the sound for the enabled high-priority Patient Note.
If multiple applicable Patient Notes have sound notifications enabled, the sound plays only once for that notification event.

Ensures sound notifications are reserved for high-priority Patient Notes.
Reduces unnecessary audible alerts from Appointment Notes and Follow-up Notes.
Prevents repetitive sounds when multiple high-priority notes are present.
Gives users greater control over whether sound notifications are enabled.
Improves the consistency of sound notification behavior across applicable Patient Note workflows.
Helps staff remain aware of important patient information without excessive notification sounds.