Enhanced Result Sharing Controls and Withhold Result Settings

What’s New

• Simplified labels in the Withhold Result section:
  – “Select Exception” is now Reason
  – “Specify Clinical Justification” is now Clinical Justification
• Improved tooltip guidance explaining when and why results can be withheld
• Structured reason selection when withholding results
• “Other” option requires mandatory Clinical Justification (up to 1000 characters)
• Confirmation message displayed when results are shared in Beta view
• Additional confirmation prompt when sharing previously withheld results
  System logs now track result sharing actions (enable/disable) with:
  – User details
  – Date and timestamp
• Consistent behavior across Results, Orders, Patient, Personal, Administration, and Settings workflows

How It Works 

• Navigate to a workflow where results can be shared or withheld.
• Select Do not share result with patient (if applicable).
• Choose a Reason from the dropdown.
• If Other is selected:
  • A Clinical Justification field appears
  • Enter justification (up to 1000 characters) before proceeding
• Tooltip guidance provides additional clarity on withholding rules and compliance requirements.
• When sharing results:
  • A confirmation message appears in Beta view
  • If the result was previously withheld, an additional confirmation prompt ensures the action is intentional
• The system logs all result sharing actions, including enabling or disabling sharing, along with user and timestamp details.

Benefits

• Improves clarity and usability of result sharing controls
• Ensures proper documentation when withholding results
• Supports compliance with the 21st Century Cures Act
• Reduces risk of incorrect result sharing or withholding
• Enhances audit visibility with detailed logging
• Provides a consistent experience across all related workflows