How to Check Ping Response?
After a user has opened the command prompt on their respective operating system.
Follow these steps:
- You will see a black window on your screen. This is the Command Prompt window on the Windows Operating System.
- Type ping www.cloud.curemd.com –t (replace the cloud URL according to the respective server) into this window and then press the ENTER key on your keyboard. This will begin a ping test which will attempt to communicate with the website you have entered. (in this case, Cloud)
- The Ping Response should be stable, it should not be fluctuating (the acceptable fluctuation is 10ms). If the ping fluctuation is high or there is a “Request Timed out” that means there is an issue with your local network and you should consult your IT expert or ISP.