How to Request a Medication Refill on Patient Portal?
When a medication is prescribed, it is listed in the ‘Medications/Refills’ tab of the ‘Clinical’ section.
Users can request a refill for a medication through patient portal.
Click the ‘Clinical’ module button on top of the screen to enter the ‘Clinical’ module.
On the ‘Clinical’ page, click ‘Medications/Refills’ link.
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A pop-up appears for the number of refills. User can enter the number of refills required and click on ‘Save’. The refill request is sent to the practice automatically.
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If user clicks ‘Save’ button without entering the number of refills, a pop-up is displayed to enter a valid refill value.
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