How to Compose Message/Email?

Patient > Messages

Follow the above mentioned workflow to land on ‘Patient’ tab.

If there are any messages from the patient then they are displayed on this screen.

To communicate with a patient, hover over the ‘Compose’ button and select the ‘Message’ option.

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Patient Messages

On the ‘Compose Messages’ screen, enter the recipient’s name by clicking the ‘To’ hyperlink.

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Recipient Name

To attach any document or image, click ‘Browse.’ Once done and the message has been typed, click ‘Send’ to send the message.

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Send Message

User have the option to select default message recipient(s). new_symbol

Mark the ‘Retain recipient(s)’ checkbox before saving the message as draft or sending it.

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‘Retain recipient(s)’ Checkbox

Next time, when the user composes a message, the recipient(s) are auto-populated.

The implementation is for the ‘To’ and ‘CC’ fields. Additionally, the recipient(s) can be retained in both ‘Patient’ and ‘Practice’ tabs.