How to Access Dashboard?

CCM > Dashboard

On the application banner, click on the ‘Chronic Care Management’ (CCM) icon to land on the ‘CCM’ dashboard.

Application – Dashboard

The Dashboard displays a list of all the enrolled patients along with the time left in completing their CCM services. It also displays the categories and the number of patients that exists in these categories.

“Insured” shows the total count of patients registered with the insurance.

“Eligible” shows the total count of patients who are eligible for CCM services.

“Enrolled” shows the patient count that has acquired CCM services.

“Completed” displays the patient count whose CCM services for current calendar month are complete i.e. equal to or more than 20 minutes of non-face to face visits.

“Incomplete” category is for patients whose CCM services for current calendar month are incomplete i.e. less than 20 minutes of non-face to face visits.

“Days Left” is the number of days remaining for this calendar month to complete CCM services of enrolled patients.

Month’s revenue is displayed in numbers and graphically under the Revenue heading.

Dashboard Main Screen

Under ‘Chronic Diseases’ heading, list of diseases with number of enrolled patients is shown.

Chronic Diseases

Clicking number hyperlink navigates to the list of patients with that disease in the patient column.

Search Criteria – Condition

Revenue heading displays yearly revenue in graphical format. User can hover over any month to see that specific month’s revenue total.

Revenue Graph

Click ‘Menu’ icon to print this chart or download image in ‘PNG’, ‘JPEG’, ‘SVG Vector’ formats.

This can also be downloaded in form of a PDF document.

Revenue Menu
The ‘Patients Assigned Per Care Manager’ KPI is displayed instead of the chronic diseases count if the patient has Care Managers.
This KPI displays the number of patients assigned to each care manager in the form of a bar diagram.
Care Managers names are displayed on the x-axis whereas the y-axis shows the number of assigned patients.
Patients Assigned Per Care Manager
Users can select a different month or year from the month and year drop downs on this page to view the number of patients assigned to each care manager for the selected date or month. Hover on a bar to view details related to the bar.
Hover over the bar icon to view download options for the KPI. Users can perform one of the below actions for the KPI:
  • Print Chart
  • Download PNG Image
  • Download JPEG Image
  • Download PDF Document
  • Download SVG vector image

The ‘Billed Amount’ KPI displays the total amount in dollars that CCM patients have been billed for in the previous month. The ‘Current Revenue’ displays the total payments that the practice has received for these bills in the previous month.

Revenue KPI’s

By default, the monthly and yearly revenue information is displayed on the CCM dashboard for all the users. Click here to view how to enable user permissions for the CCM dashboard.

Monthly and Yearly Revenue Information on the CCM dashboard

To restrict a user from viewing monthly revenue, disable monthly revenue permission from ‘Role’ and ‘Practice User’ components of the ‘Settings’ module and click ‘Save’. This leads to the monthly revenue information not being displayed on the CCM dashboard. Only the yearly revenue information is displayed.

Yearly Revenue on the CCM dashboard

Similarly, to restrict a user from viewing yearly revenue, disable yearly revenue permission from ‘Role’ and ‘Practice User’ components of the ‘Settings’ module and click ‘Save’. This leads to the yearly revenue information not being displayed on the CCM dashboard. Only the monthly revenue information is displayed.

Monthly Revenue on the CCM dashboard

When both monthly and yearly revenue are disabled from the settings, then both are not displayed on the CCM dashboard.

No Revenue Information

Similar enhancement has been made in the ‘PCM’ section. Click here, to view the change.

Users can provide feedback about their experience on MIPS, CCM and PCM pages.

This helps CureMD identify problem areas and make user-oriented decisions.

To provide feedback, click on the ‘Feedback’ button.

‘Feedback’ Button

Once the ‘Feedback’ button is clicked, a feedback overlay is displayed. Users can rate their experience by clicking on the desired star.

Feedback Overlay

After a star is clicked, further feedback options appear. Click ‘Submit’ to submit the feedback.

‘Submit’ Button

Similar enhancement has been made in the ‘PCM’ section. Click here, to view the change.